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Managed IT Service Provider Advanced Solutions

Enlisting the help of our expertise for managed IT services allows you to focus on your core business and the outcomes that matter most. We oversee all of your servers, network devices, and any other hardware or software element within your IT infrastructure to keep your business running smoothly. With more than two decades of experience, we know how to maximize the value of your IT environment, ensuring it’s a tool that truly helps your business excel instead of a source of snags.

Yet, it’s no longer enough to simply have effective IT management in place. With cybercrime becoming more prevalent than ever, your cybersecurity measures must be deeply enmeshed in your overall IT infrastructure. Having a managed IT services provider who also specializes in cybersecurity will safeguard your business against threats that could cause catastrophic damage to your reputation, finances, and overall brand.

IT ArchiTeks offers a comprehensive suite of services to combat ongoing cyberthreats proactively. Our services start with C-level consultation, ensuring collaboration with your CIO, CTO, and/or CISO. We also provide complete cross-training of our technical staff for support and escalation.

In addition to basic monitoring, maintenance, and support for your IT infrastructure, our broader managed IT services include:

  • Proof of Concept lab testing
  • Annual cybersecurity risk reviews
  • Detailed network documentation
  • IT hardware inventory and software license key management

Beyond these services, here’s a closer look at each additional pillar of our managed IT services.

End User Management

It’s a tough fact to face, but the unfortunate reality is that a good portion of cybercrime comes from internal sources. Certainly, these events aren’t always a result of malicious intent; in many cases, they’re entirely accidental. For example, employees may mistakenly download malware because the right protocols aren’t in place to stop them. With end user management, we put a stop to these issues before they even have a chance to occur.

Our tools include:

  • Role-based access policies and procedures,
  • End user security training,
  • Email filtering, encryption, and archiving,

plus much more. See our End User Management page for a full list of services offered.


Advanced Cyber Protections

Bad actors have become more adept than ever at leveraging advanced tools like AI to carry out destructive cybercrime. Your business’s cybersecurity measures must therefore be equally sophisticated.

  • 24/7 security information and event monitoring with a US-based operations center,
  • advanced cyberthreat hunting,
  • dark web monitoring and scanning,

along with much more. See our full range of cutting-edge cyber protection services here.

Business Security Policies

Many companies have strong policies and procedures in place across nearly all aspects of their business, but there tends to be a gap when it comes to data security. It’s no surprise why: regulations are constantly evolving, and it can be challenging to keep up. Allow us to help you develop tailored policies for data retention, passwords, general security, and more. Click here to find out how our expert team can offer guidance to inform business security policies that are compliant and defensible.

Cyberthreat-Focused Network Administration

Your network is an indispensable tool, and even brief outages could derail your day-to-day operations. A major cybercrime could leave your network compromised entirely. Fortunately, we excel in cyberthreat-focused network administration, with a robust line of services that include:

  • Advanced firewall threat management,
  • 24/7, 365 network monitoring,
  • Security rules-based network control,

and much more. See our complete lineup of cyberthreat-focused network administration services here.

Data Management

The Digital Age has accelerated business in unprecedented ways, but it’s also introduced new challenges with which many companies are still struggling. We’re now tasked with managing more data than ever before, but it’s not just the volume that’s the issue. The velocity at which information flows to and from businesses is also staggering. While data is very likely one of your business’s greatest assets, keeping it safe may seem like an impossible feat.

Allow us to help manage your business’s data securely and dependably. We offer automatic backups, high-value data encryption, and periodic testing of the restoration process, among other services which you can view in full here.

Additional Security Measures

No matter your industry, there’s no such thing as being too cautious when it comes to preventing cybercrime. To ensure our security measures fit the precise needs of each client, we offer a range of additional services, including intrusion prevention, advanced endpoint security for desktops and laptops, and mobile device management. Whether you manage remote teams or run a business in an industry that’s more likely to be targeted for cybercrime (such as finance or healthcare), find out more about our additional security measures here.

Proactive Care

Addressing issues after they arise is one way to manage IT. We believe that a far better approach is proactive care. We support your entire organization with unlimited onsite and remote support, along with help desk support during business hours. We also provide afterhours and emergency support as needed, so rest assured that even if you do encounter any issues, we’ll see to it that your business continues to run as smoothly as possible as we work to resolve them.

Key Vendor Management

Managing multiple vendors for your IT services can become overwhelming, so allow us to be your single point of contact and manage technology relationships on your behalf. Turn to us for management of website maintenance, internet service providers, phone systems, and line of business application software.

Through our managed IT services and proactive cyber risk management, you get the peace of mind that comes with knowing that your business is not only protected against small hiccups and inconveniences, but also large-scale cybercrime. From ensuring your data is always backed up to helping your employees understand the severity and impact of cybercrime, we’re here to support you through every aspect of cybersecurity. Businesses in Plano, Dallas, Houston, and the surrounding Texas areas have trusted us with their IT management and cybersecurity needs for more than 20 years.

To discuss your specific needs for managed IT services and cyber risk management, send us a message or call us at 972-668-3130.