Meet the Team
You will notice from our bios that not only is our team highly technical with all kinds of certifications and IT expertise, but also each individual has unique hobbies and interests. This makes us truly diverse, as we value different perspectives which allow us to collaborate and problem-solve together. All of our technicians hold certifications from CompTIA and Microsoft and deliver IT solutions with impeccable service.
Derek Veillon
President, Managing Partner
As a Technology Leader & Entrepreneur for over 20 years, Derek has a true passion for technology innovation. As President, he delivers technical thought leadership to spearhead overall business development activities including expanding existing and new business opportunities. Derek ensures IT infrastructure is maintained and successfully executed for our clients. His expertise is in nurturing and forging strategic partnerships, casting vision, driving product and service innovation, streamlining operations, and advancing small business operations. Prior to founding IT ArchiTeks, he also worked for Perot Systems as an Exchange Administrator. In addition, Derek served in the United States Army as a Medical Technician/Systems Administrator and was Honorably Discharged in 1999.
Education & Certifications:
University of Maryland, Computer Science | Austin Peay State University, Computer Science
Where You’ll Find Him on PTO:
You’ll find Derek working on his golf game, spending time in the outdoors while he hunts and fishes, and watching his daughter compete in Equestrian shows.
Favorite Movie:
Top Gun / Full Metal Jacket
LinkedIn Profile:
https://www.linkedin.com/in/derekveillon/
President, Managing Partner
Bryan Jallo
COO, Managing Partner
With over 20 years in IT and Operations, Bryan is responsible for spearheading the day-to-day business operations including Sales, Purchasing, Accounting, and Human Resources. In addition, he partners with Derek, our President, to plan and deploy strategic initiatives and drive revenue. Bryan excels at managing our daily IT operations encompassing the Service Desk to Tier 3 Engineers, planning, and implementing projects with cross-functional teams and clients. He also serves as a virtual CIO for existing clients and manages their day-to-day operations for all IT infrastructure. Prior to joining our team, he served a variety of Fortune 500 companies including Perot Systems, CBRE, and JCPenney – and also served in the United States Army.
Education & Certifications:
Collin County Community College | Network Fundamentals
Where You’ll Find Him on PTO:
Bryan is an avid gamer, Netflix Amazon Prime movie junkie, and loves spending time with his dogs, Sarge and Zoe.
Education & Certifications:
Collin County Community College | Network Fundamentals
Where You’ll Find Him on PTO:
Bryan is an avid gamer, Netflix Amazon Prime movie junkie, and loves spending time with his dogs, Sarge and Zoe.
Favorite Movie: Zombieland / Battleship
LinkedIn Profile:
https://www.linkedin.com/in/bryan-jallo-a26b7b78/
COO, Managing Partner
Marcus Trachier
Business Development Specialist
With a passion for marketing and business development, Marcus is also highly skilled in operations and account management. He has been with the team for over two years now and has made a significant impact in this short amount of time, as he earned his A+ certification. His Marketing savvy combined with this technical knowledge base has enabled the company to grow considerably. Marcus has a wide variety of experience in PSA Systems, RMM Systems, Business Continuity/Disaster Recovery, Compliance (HIPAA), Cybersecurity, IT Documentation, Reporting and Analytics, Accounting/Finance, Sales and Marketing, Hardware, Software, and Networking.
Education & Certifications:
BS Marketing – University of Texas at Dallas, 2012 | CompTIA A+ Certified |Microsoft AZ-900 Certified
Where You’ll Find Him on PTO:
Marcus loves spending time with his family, especially spending time with his son playing basketball, tennis, golf or whatever games they come up with. You may also find them enjoying the dog park with their dog, Lily.
LinkedIn Profile:
https://www.linkedin.com/in/marcus-trachier/
Business Development Specialist
David Bachelder
Systems Administrator
David works diligently every day to oversee the configuration and daily operation of our computer systems. He has been in the IT world since 2014, and has served in a variety of roles including level I service desk support to system administration. In addition, he has worked in IT Project Management for several years, so brings the perfect blend of technology and project management skills to the team.
Education & Certifications:
Microsoft Azure Administrator | CompTIA Server+, CompTIA A+, MTA: Windows Server Administration, MTA | Security Fundamentals | Linux Essentials
Where You’ll Find Him on PTO:
He enjoys camping, playing basketball, and spending time with his family.
Favorite Movie:
Toss-up between Pitch Black and Black Knight
Systems Administrator
Justin King
Creative Director
As an expert in web design and development, graphic design, and all things creative – Justin is our in-house Creative Director who also oversees our project management function for the company. Since 2001, he has served a variety of major brands including Lacoste, Swiss Army, Rimowa, and Tumi with their print campaigns and collateral creation. Justin has also produced digital signage and interactive point-of-sale displays for Fortune 500 brands such as Mercedes, Foot Locker, and Marriott.
Education:
Associate in Graphic Design from the Art Institute of Dallas
Where You’ll Find Him on PTO:
Justin recently took up playing the guitar and recording music, so you might find him creating his next record label! He’s also a husband and father, so enjoys spending time with his family. As an artist, you may also find him drawing and painting.
Favorite Movie:
Back to the Future
Creative Director
Brad Hawkins
Service Manager
Brad leads the Service team by managing service tickets with our technicians and ensuring that our clients receive the ultimate customer service experience. In addition, he works on internal documentation in ITGlue. Brad has a comprehensive history in the IT field, as he started his career in Programming, working with IBM360 Cobol, JCL, RPGII, and Assembler. He transitioned to mini-mainframe and client/server configurations while working for a lawbook publishing company before joining our team.
Education & Certifications:
Bachelor’s Degree in Music Education, Baylor University | Master’s Degree in Percussion Performance, Baylor University | Advanced Music Pedagogy Courses, University of North Texas | Mastering the Windows Registry | CompTIA A+
Where You’ll Find Him on PTO:
Brad has a true passion for music, as he plays percussion and drums – and performs in small groups and pit orchestras. He has played in over 70 off-Broadway shows in local theaters. Brad and his fabulous wife enjoy spending time with their three grown sons, and cuddling with their two rescue dogs, Toby (who has never met a stranger) and Rocket (think Guardians of the Galaxy).
Favorite Movie:
Patton
Service Manager
Andrew Aguirre
Level II Technician
As a critical asset to the team, Andrew is highly skilled in a variety of systems used across a wide range of companies and industries. His primary focus is assisting with escalated tickets from the helpdesk and serving as the onsite contact to help customers with any concerns or challenges that arise. Andrew is an expert at problem-solving complex technical issues while delivering exceptional customer service to our clients.
Education/Certifications Achieved:
IT Certification Program through MyComputerCareer | CompTIA A+ | VMware vSphere Foundations 6.7 | MTA Operating Systems | MTA Security
Where You’ll Find Him on PTO:
If he’s not working on his network, he’s out fishing, enjoying the sun, or working on his car.
Favorite Movie:
Deadpool Series
Level II Technician
Patrick Jackson Miller
Level II Technician
With over 5 years’ experience in IT, Patrick provides exceptional support for help desk tickets as well as on-site support to resolve any issues that arise for our clients. Prior to joining our team, he was with Sally Beauty Holdings, where he served their IT department and progressed to a level II technician.
Education & Certifications:
Currently pursuing his A+ Certification
Where You’ll Find Him on PTO:
He’s an avid gamer, but when the weather permits, you’ll likely find him longboarding. He also enjoys drawing and sketching art.
Favorite Movie:
Howl’s Moving Castle
