Healthcare

Within the healthcare industry, some of the world’s most sensitive private data is managed and exchanged. While the industry has embraced digitalization in many ways, it also continues to face IT management and security challenges. IT ArchiTeks can help you navigate the complexities of IT in healthcare.

Managed IT services are critical for any businesses that work with sensitive client data, but they’re especially important in healthcare. While healthcare organizations may typically use internal teams to manage their IT needs, outsourcing these responsibilities to a trusted managed service provider can drive efficiency while dramatically reducing the risk of data breaches.

Managed service providers allow medical organizations to hand over the complex tasks that

come with managing a robust IT infrastructure to the professionals whose expertise lies in cybersecurity-focused IT management. This allows your healthcare company to stay organized, efficient, and protected against cyber threats.

Here are just a few of the most compelling reasons to turn to our managed IT services and cybersecurity solutions for healthcare.

Anyone in the healthcare industry is familiar with the Health Insurance Portability and Accountability Act (HIPAA), which was first passed in 1996. Yet, at that time, organizations were still only just tiptoeing into the world of digital transformation. Thanks to advances in technology and an increasing shift towards telehealth, electronic health records have been digitalized in most healthcare networks. This shift has allowed for greater accuracy and streamlined workflows, but it also introduces inherent risks

Anyone in the healthcare industry is familiar with the Health Insurance Portability and Accountability Act (HIPAA), which was first passed in 1996. Yet, at that time, organizations were still only just tiptoeing into the world of digital transformation. Thanks to advances in technology and an increasing shift towards telehealth, electronic health records have been digitalized in most healthcare networks. This shift has allowed for greater accuracy and streamlined workflows, but it also introduces inherent risks.

• The encryption of PHI
• Unique logins for anyone who can access PHI
• Automatic log out for any technology that stores PHI

While there have been no updates to HIPAA since 2013, changes have been proposed for further amendments to the privacy law. The proposed changes aim to tighten requirements for providers to allow patients to access their private healthcare information (PHI), and strengthen regulations for data sharing across facilities and apps.

Data breaches have disastrous implications in any industry, but healthcare records contain some of the most private information we can possess. Specifically, protected health information (PHI) includes patient data relating to health care services, such as diagnosis and treatment. While protecting this data is important from a compliance standpoint, a data breach could also leave your healthcare company devastated by irreparable reputational damage, fines, and fees. Safeguarding your patients’

private data can help maintain trust in your brand and keep people coming back for your services.

With factors such as the healthcare staffing crisis to consider, most hospitals and doctors’ networks don’t have the resources to support a dedicated IT team in house. Even with budgetary constraints, healthcare organizations can receive quality IT resources typically seen in larger organizations with managed service providers. When your IT needs are managed by our experts, your internal teams can focus their time and attention on superior patient care. They’ll also ensure your organization is protected against threats and prepared for attacks on a 24/7 basis, taking a proactive instead of reactive approach to cybersecurity.

While a robust IT infrastructure that’s well managed makes life easier for healthcare staff, it also improves the patient experience. By preventing downtime, you’ll ensure your patients have access to services such as records retrieval, appointment scheduling, and other critical tasks that promote a high quality of care.

IT management and cybersecurity are complex endeavors for healthcare, but they don’t have to be pain points for your business. IT ArchiTeks provides comprehensive IT management and cybersecurity services to keep your small to midsize healthcare organization running efficiently and securely. We offer services in three core pillars of IT management:

• Monitoring
• Maintenance
• Support

In addition, our IT and cybersecurity professionals are available 24/7 for live support, and can manage all of the hardware and software elements of your IT ecosystem. Turn to us for the full scope of IT services your healthcare facility may need, including:

• Help desk and support
• Software updates and patch management
• Security systems management (anti-virus, anti-malware, and others)
• File sharing management
• Disaster management, including data backup and recovery
• Online asset management

IT ArchiTeks can develop customized solutions to help your healthcare network become more efficient, secure, and compliant. Contact us below to get started.