Depending on its size, the average company could have dozens — if not hundreds or even thousands — of vendors. Managing all of those vendors is a herculean effort, but it’s essential to keeping your business running smoothly. When it comes to managing multiple vendors for your IT services, the process can be especially complex.

Managed  Service Providers (MSP) may be performing complex backend tasks that keep your network, website, and other aspects of your business’s technology infrastructure up and running. Yet, communicating with them can be challenging for office managers or other administrative staff whose expertise doesn’t necessarily lie in technology-based services. Moreover, even if you have an in-house IT specialist, their time and talents are likely best spent working on internal projects, not managing your vendors.

Fortunately, there’s a way to manage your technology partners without having to utilize internal resources. IT ArchiTeks can oversee vendor management on your behalf so your in-house teams can focus on high-priority, strategic initiatives that align with your business goals. We’ll act as the single point of contact and manage your business’s technology relationships, thus minimizing the time and hassle you need to dedicate to IT-related tasks.

Fortunately, there’s a way to manage your technology partners without having to utilize internal resources. IT ArchiTeks can oversee vendor management on your behalf so your in-house teams can focus on high-priority, strategic initiatives that align with your business goals. We’ll act as the single point of contact and manage your business’s technology relationships, thus minimizing the time and hassle you need to dedicate to IT-related tasks.

Internet service providers (ISPs) are companies that keep your business connected to the web by providing internet access. A strong business relationship with your ISP is integral to maintaining efficiency and ensuring your teams have access to a high-speed Wi-Fi network that will enable seamless workflows. In some cases, an ISP may also provide web hosting, email services, and data storage for businesses.

No matter which specific services your ISP provides, there will likely come a time when you’ll need to communicate with their support team to troubleshoot an issue. Entrust IT ArchiTeks with the task of handling communications and keeping your internet services up and running. Rest assured that we’ll report any and all important details to you, acting as a trusted liaison and communicating any updates clearly and concisely.

Business phone systems are multi-line systems that often incorporate a multitude of services, from automated menus to call recording and voice-to-email functionality. Many of these services are enabled by Voice over Internet Protocol, also known as IP telephony, which is the technology of voice communications exchanged via the internet. There are dozens of business phone systems providers available, both on a local scale and nationally. Since their services can span far and wide, it’s important to understand the nuances of the technology when communicating with providers. IT ArchiTeks excels in this area, and will manage your VoIP phone systems on your behalf to ensure your business has reliable, comprehensive phone services.

Even if your business doesn’t operate in the ecommerce sphere, having a website is essential to getting noticed by today’s consumers. Chances are, someone will Google your business first if they’re interested in your products or services. If there’s any hope of connecting with your prospective customers, you have to be online, along with the other 98% of small business owners who also have a website.

Your website can be as simple or as intricate as your business calls for, but no matter what it entails, it must be well-maintained. This means all pages and links must be working well, the site should be user-friendly and easy to navigate, updates should be made promptly, and any periods of outages should be addressed as quickly as possible. Unfortunately, there’s a lot that can go wrong with a website, but that doesn’t mean your company’s site should ever go dark for extended periods of time. Allow us to manage this critical vendor relationship so your business’s website remains up and running with no hassle.

Most businesses leverage a number of different applications specific to their unique needs. These software solutions make it easier for employees, departments, or the company overall to complete a wide range of activities, from controlling inventory to managing HR tasks. Yet, while line of business (LOB) applications can streamline tasks, they can also add complexity. Many businesses have several to dozens of disparate systems or platforms they use to complete core business functions. While the hope is that you won’t need to troubleshoot issues with software providers all that frequently, you can count on us to navigate communications if and when you do.

No matter what your IT vendor relations entail, IT ArchiTeks aims to make them hassle-free. Our IT vendor management services fall within our comprehensive range of managed IT services with a security-focused approach. If you’re a business owner in Plano, Dallas, Houston or the surrounding Texas areas seeking managed IT and cybersecurity services, find out more about how we can help by sending us a message online or by calling 972-668-3130.